Nobody should take a day
off work to stand in a line.
Licensing offices, permit counters, municipal
services, courts, libraries, and community programs
all share one problem: everyone shows up at once.
RealTime Appointment turns the crowd
into a calendar — citizens book an exact slot,
get live updates if the office is running behind,
and arrive minutes before they're seen.
Serve more people with the same staff
When arrivals are spread evenly across the day, counters stay productive, lobbies stay calm, and citizens leave with a better impression of public service.
Booked slots, not crowds
Citizens choose an exact time online for the service they need. Demand spreads across the day instead of piling up at opening time.
Live delay announcements
If a counter falls behind, everyone booked after is notified automatically — no more packed waiting halls of people who arrived "just in case."
Every office, one system
Manage multiple branches and departments as locations, assign staff to each, and give every office its own hours, working days, and holiday calendar.
Accountability built in
Clear records of bookings, cancellations, and wait status help you report on service levels and plan staffing where it's needed most.
A citizen's visit, reimagined
Book online
They pick the service, the branch, and an open fixed slot — from home, in under a minute.
Get reminded & updated
Confirmation, reminders, and live status alerts keep them informed right up to their slot.
Arrive on cue
They walk in shortly before their time, are seen quickly, and are back to their day.
Reschedule respectfully
If the office must close or shift hours, affected citizens are rebooked and notified automatically.
Modernize the front line of public service
Pilot RealTime Appointment at one office, measure the shorter lines, then roll it out everywhere — starting with a 30-day free trial.