Real Time Appointment, an organization operated under the laws of, United States of America, owns this Website. It is located at Address – 12950 Dairy Ashford Rd, Sugar Land, TX 77478. We are committed to protecting your personal information and managing it according to our legal responsibilities under the data protection laws. 

REAL TIME APPOINTMENT PRIVACY POLICY IS INCORPORATED AND MADE A PART OF REAL TIME APPOINTMENT TERMS OF SERVICE. (WWW. Realtimeappointment.com/terms). PLEASE READ THIS DOCUMENT CAREFULLY BEFORE YOU CONTINUE TO USE OUR WEBSITE AND SERVICES, IT CONTAINS IMPORTANT INFORMATION. REALTIMEAPPOINTMENT’S SERVICES AND WEBSITE CONTINUES TO AGREE THAT YOU HAVE READ AND UNDERSTOOD THE PRIVACY POLICY.

Your use of the Real Time Appointment website and the products and services provided herein, including any dispute concerning privacy, is subject to this privacy statement ("Privacy Policy") and Real Time Appointment Terms of Service (https://www. RealTimeAppointment.com/terms/). You hereby agree that your personal information will be used and disclosed by visiting the Real Time Appointment website or by using any of its Products and Services (defined above).

Although you don't have to give us your personal information, it could affect the quality of our service. You agree that we, the data controllers, will continue to use this website. We will collect and use your personal information in accordance to this Privacy Policy and to provide our products and services to you.

Real Time Appointment is committed to data security because we know that you care about the privacy of your personal information. We guarantee that customer information will be kept confidential, as it is hosted on high performing Amazon and Google clouds. We do not sell customer lists or customer information. All information about customers, including name, email address and phone number, as well as any information regarding third-party integrations, is collected solely for the purpose of providing the best service to our customers.
Customers and prospects who have requested information will receive product updates, special offers, and promotional notices from us via email, voice broadcast, and mail. 

 

Information 

 

We collect information about your visit to our site, which includes your mobile device, computer, and activities. This information could include, but not be limited to:

• Your computer's IP address and technical information about your computer (such as type, web browser, operating system)
• Your mobile device's unique ID (if available), your device's geographical location (specific geographic position if you have enabled collection of this information) or general geographic location
• Your full name, email address and zip code. You may also include other information with your account such as gender and birth date.
• How long you have been using our service, and which features;
• You also agree not to use our service to transmit sensitive information to any other data subjects. Sensitive Information includes, passwords, authentication/authorization credentials, information under strict regulatory or contractual handling requirements and magnetic stripe information, social security numbers, driver's license numbers, passport numbers, government issued identification numbers, financial account information, health data, biometric data, personally identifiable information, highly-confidential business strategies and communications etc. To help you maintain and improve your services, we collect, store and use your user data. Data may be used in aggregated form by us for our own purposes. 

We are not liable for any loss or damages resulting from the disclosure of information concerning the user's account, or information relating or regarding online transactions using debit cards or credit cards, and/or their verification process and particulars, nor for any error or omission in respect of any information so disclosed and used, whether or not pursuant to a legal process.

The information is used to improve the Service's quality, functionality, and personalize your experience. 

Notice

We will collect certain information that can be used to identify you personally or allow us to contact. This information is generally requested when you register or log in to the Site, connect to or browse linked sites or list them on our Website or join a premium, limited-access site. Your Personal Information is used for the following purposes:

• To make it easier to use the site by not having to enter data more than once
• To help you quickly locate the services or information you need;
• To help create the most relevant content for you
• To notify you about special offers, information updates and other services on our Site.

 

Third Party Services

Our services allow you to assign tasks, communicate with customers, staff and users. When you use our services, some information is automatically collected about or from your Users and Field Workers. This may include names, addresses, phone numbers, and geographic coordinates.

 

Consent

 

• You can still access most of the website even if you don't register or give Personal Information. You won't be able access areas that require registration. You can choose the information you wish to receive by subscribing for various services like our electronic newsletters, if you register. You can also opt out of receiving emails, postal mail, and telephone communications from us about any other offers related to the Site's events, programs, or services.
• You agree that we may share your data with third parties working on our behalf in order to provide you services, comply with laws, respond to legal requests, and follow up on legal process. Real Time Appointment will attempt to notify you if it receives a lawful request for information. 

 

Access

 

• We will give you the means to verify that your Personal Information is accurate and current. This section allows you to review and modify your information at any moment. You can:
• View and edit the personal information that you have already provided to us.
• Tell us if you would like us to send marketing information to you or if you prefer third parties to mail you via postal mail.
• Sign up for our electronic newsletters;
• Register. Register once and you will never need to register again. Your information will be with you no matter where you go on this Site.

 

Security

 

• Real Time Appointment has taken strong precautions to secure your Personal Information. We also respect your preferences for how it is used. We take strong precautions against data loss, misuse, alteration, destruction, and unauthorized access. 
• You have an important role to play in protecting your information. You have the right to protect your Personal Information.
• Real Time Appointment will implement security procedures and practices to secure all personally identifiable information ("PII") collected. This data is stored in a database controlled or owned by Real Time Appointment, and protected against unauthorized disclosure, destruction, or loss. These security procedures and practices must be in compliance with all applicable data protection laws. They should be tailored to the nature and purpose of the information and aligned with industry standards for storage, management, and transport of PII. 

 

Notice To Parents

 

We want you to protect your children's privacy. Talk to your children below 13 years old about responsible and safe use of their Personal Data while on our Site. The Site doesn't publish any content that is derogatory, harmful, or pornographic. The Website will not be held responsible if your children give us Personal Information without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us at info@realtimeappointment.com. We will take appropriate steps to delete Personal Information provided by children under 13 without parental consent and terminate their account.

 

Registration

We may ask you to register electronically when you log in to the Site's secure webpages. We merge your registration information and any other information you have provided to us. This information is called your personal profile. We create a personal profile from your registration information if you have not previously registered with us. You can access the Site and click on Update Profile to view or modify any Personal Information.

 

Customer Profiles

As we have already mentioned, each registered customer has their own personal profile. We assign each profile a unique personal ID number that allows you to access your profile only.

 

Cookies

We may place "cookies", which are small files that we store on your computer, to help you recognize us when you visit our site. This is done to save your preferences, track your usage of our service and collect statistics.  You can change and configure your browser settings to refuse cookies. Some features and services may not work properly if cookies are disabled or refused to be placed. 
You have access to all your user data. We take all commercially feasible steps to protect user data. Our Site may collect information such as registrations and other data about you, our customer. This Privacy Policy governs the collection and use information we collect from you through our website.
What we do with the information you share?

• We collect your contact information when you sign up for our service, including your email address and name. This information is used to keep you informed about our services and to administer questionnaires to gauge your satisfaction with our service. We also use it to inform you about exciting new services we are offering.
• Real Time Appointment uses the data collected to provide the services of Real Time Appointment described in more detail in the Terms of Use, in particular, to provide the online booking solution. In the event that non-binding appointments for services from Service Providers are booked, Real Time Appointment transmits the data provided by Bookers to the relevant Service Provider. 
• If the Booker has given his/her express consent to this, Real Time Appointment and Service Providers can also use the personal data collected from Bookers to provide the Booker with individualized information tailored to the Booker’s needs about products and offers of Real Time Appointment or the Service Provider by e-mail or in the form of notifications in the online booking solution. 
• We will not disclose your Personal Information unless required by law or in good faith belief that such action must be taken to - confirm to the edicts or comply with legal process served upon the Site, protect and defend Real Time Appointment rights and property, and act in an emergency to protect the safety of Real Time Appointment users or the public.
• Information sharing and disclosure
• We don't rent or sell your Personal Information to anyone (except with your consent or non-affiliated businesses) to provide the services you have requested.
• We will respond to court orders and legal proceedings.
• We believe that it is necessary to share information to investigate, prevent or take action regarding illegal activity, suspected fraud, situations potentially threatening the physical safety or any other lawful requirement.
• Information about you will not be transferred to anyone if we are sold by another company or person. The Website will notify you if information about you is being transferred or becomes subject to a new privacy policy.
• In order to comply with or cooperate with a legal request, we may need to reach you. We will use your email address to do this. All communications sent to this email address by us shall be deemed to be communicated to your attention.
• Confidentiality and security
• Only employees with a reasonable need to have access to your Personal Information are allowed to see it.

All of our precautions comply with all applicable laws in the United States of America (USA). We provide our services to protect your personal information, your privacy, ensuring that all applicable technology laws are followed. We follow industry standards for protecting Personal Information. 

 

Your Consent

 

By using Real Time Appointment’s Website, you consent to the terms of our Privacy Policy and to the Site's processing of Personal Information for the purposes given above.

 

Contact Information

We are open to receiving your comments about this privacy statement via the email address provided on the website. We will address any concerns regarding the Privacy Policy. We may change the terms of this Policy at any time. Real Time Appointment can offer its services to any prospective client or client at no cost.

Real Time Appointment in compliance with the Privacy Shield Principles will resolve any complaints regarding our use or collection of your personal data. Individuals with inquiries or complaints regarding our Privacy should first contact privacy@realtimeappointment.com.

 

Amendments

Real Time Appointment reserves all rights to modify this Privacy Policy at any time.